6 benefits of Upgrading Your Retail Business to Secured Cloud

Cloud-driven industries have boosted growth up to 380% in the past decade. Considering that up to 90% of the world’s data was generated between 2011 and 2012, we need more space for data storage. 

There is plenty of cloud-based Retail Management Software available in the market however, it is recommended to pick a unified secured commerce solution to save time, money and cut complications with all real time data visibility, security & reliability. 

There are many challenges that non-cloud retail management systems face. In this blog, we will discuss such challenges and how cloud-based ERP for Retailers can combat them.  

A Comparison Between Non-Cloud and Secured Cloud Services   

Some retailers prefer cloud whereas some prefer a non-cloud approach, let’s see which one is more growth-friendly. 

Data Security   

Data is as important as profit for a business, everything in retail runs on data. Be it inventory data, customer data, balance sheet and so. Such data needs to be preserved specifically otherwise losing them can cause some serious business losses. Non-cloud approaches are prone to such issues. 

as compared to on-premise storage, cloud data storage is always more effective as it prevents the loss of large amounts of data; it is easily accessible and recoverable. Upgrading to the cloud you are promised data security and data protection strategies. Since retail businesses deal with a great deal of confidential data, it is recommended to upgrade to a highly secured data security plan to prevent unauthorized penetration.   

Inventory Management    

Non-Cloud businesses face some real issues in this area since Customers these days are becoming very impatient. They don’t care how you manage your inventory. If they don’t find what they need right away, they leave your store quickly and find it in another store. 

you can access supply chain visibility with a cloud-based POS and allows you to actively manage stock anytime anywhere. As an ERP for Retails, they can check up on their inventory anytime virtually. Also, they can access the status of their fresh inventory shipments. This way the retailers can ensure the availability of stock all the time. 

Customer Experience  

Once the customer finds what they need, waiting in a long check-out queue is certainly not in their mind. A quick and seamless check-out experience can impact your customer count significantly.     

The secret to any business growth is happy customers. An ideal unified solution that offers retail CRM software can benefit your business’s customer service. It helps retain and draw more customers, generates deals, offers, discounts, and other loyalty programs. Customers tend to avoid services that do take customer services seriously. Thus, it is a must-have feature every retail business should take care of.  

Business Insight   

One of the greatest challenges of all time is maintaining profit inflow in this cutthroat competitive era. You need better business insight to cut unnecessary costs and increase profit margin. Also, you need to make new strategies to retain existing customers and draw new ones.   

a cloud-based approach enhances profitability as such business solutions are ideal for rapidly growing businesses that go through fluctuations. Cloud ERP for retail industry helps to scale your business with the least or no adjustments. Having a unified software solution helps you minimize wastage and cut costs, you do not have to spend extra money on different software’s which you can get under a unified platform.   

Cost Cutting   

Many retailers do not realize how their traditional business operating methods are causing them vague expenses, for example sticking excel sheets to manage finances is prone to more harm than good. Not having real-time data can shake you as soon as there is a sudden trend change. This is not likely to happen with cloud-based software solutions.  

One of the top benefits of upgrading to the cloud is its low-cost implementation. On-premise, systems can eat up a lot of your funds. Kicking off with getting it, implementing hardware, and ongoing management. However, with cloud-based Retail Management Software, you can get all the IT functionalities with no added costs. Plus, you can keep in touch with market trend shifts and customer demands accordingly.     

Business Expansion  

  •  Most businesses need to wish to expand their businesses and spread their chain to different locations. However, the greatest concern, in this case, is data synchronization which is very hard to maintain in a non-cloud-based approach.    
  • On the other hand, having a unified commerce solution can reap tremendous benefits. First and foremost, you can centrally manage your business and data synchronization is a thing from the past. Have real-time data at hand and use it to make necessary modifications, cut on unnecessary expenses, create strategies to draw more customers, and much more.    

  Point of Sale    

  • Traditional point of sale is an on-premise system that stores data on a local server. Traditionally used printing KOTs and restaurant billing processing. These systems are prone to the risk of data loss, data security breach, great up-front costs, data accessibility issues and need ongoing upgrades.  
  • Besides, cloud POS systems help to pull sales reports and transactional details in a blink of an eye. Having your sales, customer data, and inventory within a unified cloud solution, you can manage your business operations more smoothly. Unlike the traditional POS method, you can have an upper hand on effortless business operations maintenance.    

Why Does Your Retail Business Need Cloud-Based Upgrades? 

Managing, storing, and computing data is a pretty exhaustive job. This is why businesses are shifting their approaches from non-cloud-based technology to cloud-based. To beat this nip and tuck competition, retailers need to extend their resources via various stores and more efficient supply chain management. 

Levels Up Inventory Management  

Managing, maintaining, and tracking inventory has been one of the most daunting challenges in the retail industry. Real-time data can help you evacuate erroneous information to influence your business. You can trace your stocks, manage your warehouse, integrate the supply chain to the cloud, and get real-time POS updates. Avoid overstocking or understocking and eliminate similar budget-killing errors. Get access to the offsite inventory locations, volume, delivery center locations, and live inventory. We can conclude that automatic supply chain management can minimize complications, ensure seamless inventory management, requisitions, and order placements.  

Boost Profitability 

The retail industry struggles with maintaining profit and needs to cut certain costs like operations, infrastructure, software, and licensing fees. Cloud-oriented Retail management software can cut down IT infrastructure costs such as software expenses, infrastructure, and licensing fees. Shifting to a cloud-based approach saves retailers on their capital and server maintenance costs.  

Increases the Customer Base 

Cloud-based upgrades can help to track customer behavior which can later be used to create deals, unique plans, offers, discounts, and other loyalty programs. Therefore, your retail business requires an effective loyalty program. Researchers have proven that more than 45% of customers who sign up for loyalty programs are more likely to hop back to your services. Also, over 80% of your business is run by only 20% of your customers.  

However, sending a thank you email is not enough once they give you sales. Utilize loyalty programs to access the principal factors driving customer loyalty.  

Enhances Front Office Operational Quality 

Your front operational quality can make or break your reputation before your customers. However, you can encounter grave stress during peak time. Having a cloud-based POS helps smoothen up such tasks. Even if you do not have internet access you can still carry on the basic tasks such as taking payments, placing orders, and sales data analysis. As soon as you reach internet access again, everything will automatically be synced to the cloud. One of the greatest benefits of a cloud POS is its technical compatibility; it can integrate with various tools like employee scheduling software, delivery apps, marketing programs, and accounting tools.  

Generates a Goodwill and Helps Your Business Expand 

Integrating your technology to the cloud opens up colossal opportunities to expand your business and generate Goodwill. Seamless POS services, strategies to hook existing and new customers, and seamless customer services contribute to a goodwill generation. Track customer spending patterns and upgrade as per their expectations. When a customer is satisfied with your services, they tend to stick around for long, returning you to your hoisted reputation in their eyes. If the customers are pleased enough, they might also make referrals to their family and friends. Therefore, generating a deliberate referral system that foregrounds goodwill can be a blast to promote customer loyalty.  

Allows more Data-Driven Decisions 

Cloud integration and data analysis allow retailers to form more data-driven decisions and create innovative marketing strategies. such platforms compile data from various sources and turn them into a compressed datasheet. This allows them to plan centered marketing campaigns and create unique offerings which eventually help them boost their business.   

Final Words  

There are multiple benefits of upgrading your business to the cloud. However, be careful with who you hire for cloud service assistance, make sure the company has relevant experience and partnership/ certifications, such as Trident Information System, a Microsoft Gold partner since 2004, has served numerous brands so far. We provide excellent retail management software. For further inquiry or a demo, contact us.    

7 reasons to have a retail-oriented solution to unite ecommerce and ERP

Solely brick-and-mortar retail is gradually have become the exception rather than the norm. Increasing numbers of consumers have welcomed the convenience of online retailers, allowing them to evaluate items in less time and make purchasing decisions rather than visiting various physical stores. In everyday market research, 81 percent of consumers use phones and tablets. In reply to these developments, businesses try to boost revenues by embracing ecommerce and spreading to other platforms.


Yet each new site introduced by marketers raises the difficulty of their distribution chain. To integrate all channels information to make good enterprise-wide choices, they need new digital resources. To establish a consolidated database of all purchases, clients, and goods, several retail businesses prefer to incorporate their ERP implementation services with each of their distribution channels. There are however some clear benefits of using an integrated solution designed specifically for the retail sector over integration solutions for common use applications.

Below are some features of built-in retail integration solutions that show the requirement of customization for a common integration framework:


1. Flexibility over retail channels


All businesses move toward cohesive user experiences. Retail-specific integration solutions enable different systems, like your point-of-sale (POS) and ecommerce system, to import and then use product descriptions into your Retail ERP Software. It means you have the same range of products throughout all the product lines, while constantly pricing and discounting those items.


2. Omni channel Experience


Retail integration solutions offer services for Omni channel purchase-online pickup-in-store (BOPIS) fulfilment which enables customers to buy an item from one channel and deliver it from another platform. They might buy a product at a retail outlet, for instance, and have it shipped to their house, or they might order it online and pick it up at a local retail outlet. The retail-specific integrated system manages ZIP-code searches for shop inventory, and shares shop pickup information between systems.


3. Inventory clarity


Retail connectivity solutions provide an accurate representation of product availability by synchronization of inventory data throughout networks and systems on a routine basis. Entities can even merge individual warehouses and shops into satisfactory groups to enhance the control of the distribution chain.


4. Client information integration


Your Retail ERP system will exchange customer data with your online store and other channels, using a retail-specific implementation solution. Customer data must stay consistent over digital and physical platforms and will avoid redundant information. Such knowledge could be used to generate and monitor purchase requests, and to improve loyalty program management.


5. Unified rewards program


A retail integration solution makes it much easier to operate a single loyalty program with consumer, pricing, and discount information integrated into your Retail ERP system. You will receive and redeem coupons, gift cards, and loyalty points across all platforms, creating better customer satisfaction and higher participation levels than a channel-specific rewards program.


6. Single Integration Solution for Payment


A retail-specific integration approach increases time to value by offering preloaded integration with major payment service vendors. The use of one integrated system for processing payments, order processing, customer data, and product inventory offers greater efficiency and lower production costs than multi-integrator dependence.


7. Managing Multiple Languages and Currencies


Retail integration technologies are planned for retail operations around the world. They have help for managing multiple languages and currencies, so you can quickly set up physical or online stores in new geographical regions.

Conclusion


Integration solutions intended for the retail sector provide many out of the box that would involve many months of costly customization to accomplish using platforms for general purpose integration. Trident Information Pvt Ltd provides a flexible and versatile integration solution which many international retailers use. For more information on the power of retail-specific integration, contact Microsoft ERP Partner Trident Information Pvt Ltd on https:/www.tridentinfo.com/contact/

Trident’s On Premise Cloud Computing Platform-Microsoft Azure


In a recent survey, according to 28 percent of surveyed, Microsoft Azure was recognized as the most-used cloud platform, and the one most commonly to be bought or renewed— the largest percentage for any cloud computing provider. With results like this, it’s no surprise the number of businesses deeply invested in Azure keeps climbing.

If you are searching for more details about Azure, including how your business could profit from it and make the best use of its services, you are in the correct place. This comprehensive guide covers the basics and beyond, from “What is Microsoft Azure?

How Microsoft Azure is different??

Whenever anyone questioned what Microsoft Azure is, the simplest explanation is this: Azure is a cloud computing system that can deliver everything that industry needs to digitally manage all or part of its computer processes — such as servers, storage, databases, networking, analytics and much more.

The only available option to organizations has generally been to create and run the specific hardware required for computation, comprising servers, disk storage, and Ethernet switches. However now, businesses can use a public cloud computing platform like Azure that buys and manages all of the equipment in computation. This means businesses can “lease” hardware resources efficiently, as required.

You can select and choose between Azure’s offerings to get the help you need to develop, deliver and manage software for your business processes. And since you’re leasing cloud infrastructure, you don’t have the expenses and shortfalls (like a dedicated IT department) involved with the actual infrastructure that goes with those operations. There are also many advantages above the cost and efficiency we will discuss further.

Today, many businesses choose to use a mix of cloud services and on-premise data centres. Some even using different cloud services platforms, based on their needs and concerns. So, don’t worry if you’re interested in making a drastic change to your computer environment or think like you’re lifelong committing to a single business supplier. You’ll want to concentrate rather on deciding the feasibility of cloud technology in parallel to the requirements of your business. Often the simplest way to get the process started is to build a hybrid of the cloud with an established on-premises system.

Who makes use of Microsoft Azure adequately?

Firms of all scales take interest in the use of the public cloud platform and many prefer Microsoft Azure. In practice, 85 percent of Fortune 500 businesses are using Azure.

Azure appeals to several SMBs enterprises, too. One possible explanation behind this is that it enables SMBs to prevent the large expenditure of resources for facilities; it also eliminates the strain of improvements and maintenance, since they may not have readily available in-house experts to assist. And also because Azure makes it much easier to dynamically resize computing resources in moments, it gives greater versatility that enterprises simply would not have with a conventional on-premise cloud platform.

Microsoft Azure Storage


If you do cloud hosting, your information will not be processed on your servers anymore. Where exactly is it kept, then?

Microsoft intends Azure users ‘ physical data backups, meaning it will be placed at one or more of Microsoft’s 100 + data centres across the world. You can generally determine the country you would like to deposit your information in. Generally speaking, it is suggested that your information be placed near where your customers are. The further away from your consumers, your information is stored, the more connectivity issues they will encounter. Azure will hold and run multiple duplicates of your information, using the process known replication, to ensure that your data is easily accessible. You can choose how to manage duplication — for instance, do you want two duplicates at the same area, or multiple versions processed across multiple locations?

Security Standards of Microsoft Azure

All major public cloud services, especially Microsoft Azure, have priority over security. With the latest expansion of its Azure Security Center, Microsoft has been particularly concentrated on this topic with a total focus.

Azure Security Center is a monitoring tool that helps you to track security flaws and attacks to your Azure assets. This allows identify potentially malicious behavior throughout the hybrid cloud workloads using advanced analytics and suggests alternative remediation measures. Then you can assess those actions and take appropriate steps.

Data Encryption at Rest is also provided by Azure, which is the cryptographic encoding of data when it persists. This uses an encryption algorithm for swift encryption and decryption of vast amounts of data. 

Now that Microsoft Azure has been implemented, we will shift on to the next phase — recognizing what Azure can do for you and your industry.

 There are various reasons, in my experience, why businesses end up making the move of having Microsoft Azure. Azure has so many functionalities that describing all of them in a single blog post will be practically impossible. Below are six functionalities most important to many enterprises.

1) Disaster Recovery

With Azure, your business gains a strong disaster recovery solution—one that also comes with a more affordable price tag than those associated with traditional computing environments. With Azure, you get access to:

– Various data storage data centers that enable you to distribute a cloud service to various places around the world.

-Azure Site Recovery, a service that helps guarantee that your critical business systems remain online by duplicating certain tasks from a host site to a secondary location during an interruption or disturbance.

-Azure Traffic Manager, which in case of an area-specific failure streamlines traffic routing to multiple locations (determined by the user)

-3x Replication of information, ensuring all information you hold in Azure is replicated three stages, either to a single data center or to a second one.

2) Flexibility

The extra capacity to allow high volume tasks needs to be developed into the device. This is particularly true for an on-premise data center that involves purchasing and managing a lot of extra hardware year-round. You can instantly increase your industrial base with the cloud, and then reduce it easily when you’re finished. Besides, you just charge for the services that you want and don’t waste money when they aren’t being utilized.

Azure has built-in-tools to track and evaluate your use of cloud services which can help you identify advantages from reducing or changing your computing environment.

3) Development Tools


Azure is the perfect place for development! Since you’re only paying for the resources you need (known as utility computing), developers can easily build out all possible scenarios and run through testing without having to purchase new equipment. On top of that, developers gain immediate access to a variety of templates, services, and solutions, helping reduce the time it takes to bring innovations to the market.

Azure DevOps characteristics include:

– Microsoft’s Visual Studio Team Services (free for up to five users), which is a collection of support that assist development team collaboration. This feature allows teams, among other things, to coordinate work objects and control source code.


– Other conventional DevOps tools are easily integrated like Jenkins, Chef, Terraform, and Ansible.


4) Cost Efficiency

One of Azure’s (or any public cloud platform) greatest benefits is its cost-efficiency. There are three main reasons why Azure is so feasible in cost terms:

-You won’t be making the high initial expenditure associated with maintaining an on-premise data center. Cloud computing often reduces the need to buy additional production tools or increased downstream tasks. You won’t need to buy new equipment (since most computer hardware has an overall lifespan of two or three years).

-You will eliminate the expenses of service calls and warranty renewals.

5) Easy Access to Resources

Azure’s cloud computing service provides IT departments with exposure to an enormous number of resources they wouldn’t normally have with a data center on-premises. For example, many big firms aim to extend machine learning and automation to their analytics so that smart decision-making is possible

Take a glance for those characteristics of Azure to enhance your enterprise agility:

-Azure Quick start Templates assist you to use numbers of Azure resources swiftly and consistently.

Azure Marketplace, the app store of Azure’s data centre applications, makes it easy to discover, analyse and deploy any cloud software you need. The Marketplace is one of my favorite parts of Azure because it’s easy to operate and has so many software options.


Azure Machine Learning Services and Azure AI Platform help you build artificial intelligence applications.

And if you have any questions after reading, don’t hesitate to get in touch—we’re happy to provide clarification and answer any of your questions or you can contact Microsoft gold partner on https://www.tridentinfo.com/devops/.

Stay Ahead of the Curve by using all in one solution Microsoft Dynamics 365 for Finance & Operation

Today, to stay ahead of global market competition, you need to manage, automate, and optimize your business operations. When the business grows to include more clients, staff, stocks, etc., additional requirements are raised to simplify business needs. This means more data, higher data security, data encryption, etc. So, can you comprehensively handle this much single handily?

The ERP-Enterprise Resource Planning tool like Microsoft Dynamics 365 is the best thing you can get to run your business. But there are plenty of factors to take into account and we’ve put on all these factors to help you out well. Modern times are seeing a worldwide high-speed business environment! Besides, businesses want to be more competitive by integrating themselves with technology, accessing and monitoring their ventures and financial information in real-time.

Microsoft Dynamics 365 for Finance and Operations is the highest level-class ERP program whose primary focus is to integrate your daily business ventures, financial activities into a much more accessible, secure, reliable, flexible and user-friendly database.

In simple language, for Finance and Operations, Microsoft Dynamics 365 is your first and probably most important tool for making a tremendous success in the global business. Microsoft Dynamics ERP (F&O) is a great all in one solution enough to achieve your business goals. It has a proven track record of getting the best ROI in business.

We’ve defined some significant criteria and use scenarios so you can decide whether Microsoft Dynamics 365 CRM’s Finance and Operations suit the best in your enterprise or not.

When you believe you have no choice in today’s digital age, then not only does Microsoft Dynamics 365 CRM (F&O) offer fast and out-of-the-box approaches, it also handles the most critical issues well.

Besides that, it also offers you hundreds of resources that we outlined down. Those tools serve for your enterprise’s long-term sustainability and stabilization.

As a leading supplier of Microsoft Dynamics solutions globally, the functionalities of this enterprise technology enable each business owner to perform with full insight into their projects, supply chains, investments, ROIs, and financials.

This Microsoft software transforms the business from an aggressive one to a responsive one!

What Microsoft Dynamics ERP (F&O) can give To Your Business?

For Finance and Operations, Microsoft Dynamics 365 is critical as its tactical commitment allows you and your business to achieve an optimistic competitive height that also involves organizational objectives.

Being a top custom software development organization, we supply our services to businesses of all types of sizes and shapes. We can also incorporate a range of options through customization within their budget.

We have our Dynamics 365 services with consultants in major cities and countries like the UAE, South Africa, and India for central business to spend your money and let you experience the digital transition. Below are the features of the Microsoft Dynamics 365(f&O)

  1. Widen financial results, exploit market opportunities to the full, centrally manage intelligence and embedded analytics.
  • It offers nation-specific localisations that follow the requirements of most countries in a single solution.
  • Because of its cloud-first strategy, Microsoft Dynamics 365 (F&O) is a pretty safe bet.
  • Uses advanced systems to make wise and constructive choices.
  • It supports your unique business needs and quickly adapts to your current business systems.

  • It has a structured, product-driven structure that allows us to build and maintain unique business operations.

  • Dynamics 365 Finance and Operations deals with modern tools such as Dynamics 365 for Talent and Marketing Dynamics 365.

  • Simplify and quicken the deployments with instant-on capabilities.

  • Optimal monitoring of all the assets related to your business.

  • Automate and reports an error in a better way.

  • Advance the performance of your company with real-time feedback to resolve issues quickly. Give better responses to customers, too.

  • Power BI within Dynamics 365 Finance and Operations allows users to report effectively within the application using the dashboard-style capabilities.

  • Gain access to other Microsoft Applications like Office 365, SharePoint, etc.

  • Expand business efficiently with the active working of Dynamics 365


It is easy to handle innovative ventures along with real-time perspectives, workflows, and KPIs with Microsoft Dynamics 365. This also powers complex financial approaches, analytics predictive, and machine learning.

Integrate all of the new Microsoft software and bid farewell to all pricey outdated systems. This tool would certainly enable the establishment of global significance and competitiveness for your business or sector.

Dynamics 365 (F&O) has all your business data, procedures, and data under one umbrella which makes the standardization of finance & operations very simple. It also offers visibility, which simplifies all other problems of business processes.

A few of the core features of Microsoft Dynamics 365 CRM include financial management, business intelligence, human capital management, production supply chain management, project management, procurement & sourcing, accounting, service management, and sales & marketing.

Microsoft Dynamics 365 provides built-in enterprise tools for finance and operations, including manufacturing, logistics, retail, distribution, the public sector, and much more.

If you would like to use this all in one integrated ERP solution then you can notify Microsoft Gold Partner Trident at any time on https://www.tridentinfo.com/microsoft-dynamics-365-for-finance-and-operations/

Redefining shopping excellence with a Trident’s unified Dynamics 365 Ecommerce solution

Over the last decade, the retail sector has experienced enormous change and transition. Many have suggested that conventional brick and mortar retail is dying and that for the everyday needs, consumers switch entirely to online platforms. However, this is not the case. As per a survey from the National Retail Federation, since 2010 retail storefronts in the US have continued to expand at approximately 4 percent annually along with the consistent double-digit growth of online shopping. Almost all of the top 50 online retailers have brick and mortar stores, as well. Although progress in e-commerce tends to outpace physical stores, the rate of progress in physical retail outlets is still much higher. E-commerce is also not a stand-alone medium in most cases but used in combination with conventional and new platforms to meet consumer needs such as buying online pick up in-store or Click and Collect. Physical outlets are still a big part of consumer spending patterns, but with this, we also have seen that consumer priorities have changed around shopping.

Gone are the days when store employees are the only experts in information about goods. Consumers already have greater access to product details, price clarity, and accessibility. This means that retailers have to look at customer engagement across all platforms to make sure that their enterprise is capable of delivering on these recent high requirements. E-commerce will no longer be a major differentiator for retailers in the next few years, but will instead allow integrated retail trade to compete in the ever more challenging customer needs worldwide.

So dynamics 365 partner Trident solution dynamics 365 for marketing not confined to e-commerce, but aims to streamline the process of unifying consumer shopping experiences through an end-to-end business framework that puts together e-commerce, in-store, back office, and call centre. Let’s discuss furthermore how Dynamics 365 for marketing solution helps retailers meet those dominant business requirements.

  1. Grant excellent and customized consumer experience

Consumer experience is not only one of the top growth factors in the retail sector, but according to the recent survey by Microsoft and Forbes, 33 percent of retail managers are also considered a great business priority. The main task is to identify what constitutes outstanding customer experience for each individual business, as expectations of customers differ by micro-vertical retail, product category, and consumers themselves. It is up to the retailers to better define how their marketing commitment aligns with the experience. When customer experience is established, retailers need to be able to deliver on this commitment by providing technology that allows customer engagement in the next generation and does not limit their ability to evolve and build differentiating consumer experience.

As per the report by Microsoft and Forbes, providing customized shopping has become increasingly popular and over 49 percent of customers aged between 18 and 24 stating they are more likely to purchase from retailers offering custom shopping experiences. The aim of personalization is to form a bond between both the retailer and the consumer by delivering goods and/or services across all retail channels based on past interactions. It enhances the relationship to an encounter more similar to an interaction with a trustworthy friend or partner than a simple transaction.

There is a significant technological dependence to reach this next stage of customization. Networked and real-time visibility into consumers and activities are needed by retailers. Dynamics 365 put together all facets of customer interaction through e-commerce, call centre and in-store as well as simple incorporation into new channels to enable retailers to gain a holistic customer perspective. Couple this with out-of-the-box integration with Dynamics 365 Consumer insights and retailers can not only deliver AI-driven suggestions based on customer shopping history, likes, and patterns but also provide store agents with tools for presenting the customer’s 360-degree view and facilitating rich interaction throughout the selling journey.

 2) Omni channel Experience and Loyalty

 Nowadays Customers expect to be able to purchase anywhere they want, and by whatever platform. Retailers also acknowledge the importance of Omni channel as one of their top three priorities, with 47 percent of Microsoft and Forbes survey executives rating this.

Most retailers are still struggling in having an Omni channel experience because of the complexity of internal infrastructure and disconnected or fragmented systems. Trident’s Dynamics 365 NAV makes it much easier to offer a native Omni channel solution for retailers, as it was built in the cloud.

3) Provides Flexibility

An integrated solution is important not just for customers to engage and shop in retail, but also for how a unified solution can allow first-line employees to take part better and make sure ideal operational efficiencies across your supply chain. Dynamics 365 for marketing offers retailers the ability to streamline their operations with enriched knowledge that characterizes their business. Employees at the store can gain greater information and insight into stock availability, cross-application support for task management, as well as trade analytics that enable managers to monitor performance and insights to help them make informed decisions.

All In One Integrated Solution-Trident Information Pvt Ltd


Trident is a global consulting firm that enables organizations around the world to automate their industries and expand business opportunities and increase profit margins. With Microsoft Dynamics 365( NAV-Business Central, AX, CRM) Business Intelligence / Analytics and related Microsoft azure cloud solutions, our specialist consultants provide strategic advice, implementation services, support, and managed services and pre-built software solutions that help our customers evolve and revitalize consumer, employee, vendor and supplier interactions and processes.

Since TRIDENT is a Microsoft Dynamics NAV partner in UAE and Microsoft Dynamics AX partners in Dubai, trident is thus all   in one integrated solution and provides Microsoft solutions combined with its tailored solutions. It helps in implementing Dynamic NAVCRM and Dynamic AX which we will discuss in the following points:

  • Dynamic Nav / Business Central implementation, Upgrade & Migration

Trident is a Microsoft Dynamics NAV partner in UAE and offers an effective range of Dynamics services throughout the UAE, with highly trained and skilled staff, we seek to provide our clients with the best ERP solution and services to increase their profit margins and improve efficiency. We also have expertise in delivering Microsoft Dynamics NAV ecommerce solutions and have introduced’ on-site’ and’ out-sourced’ services for our many clients in the UAE, Kuwait, Jordan, Saudi Arabia and other regions of the Middle East.

  • AX/D365 Implementation/Up gradation/ Migration

Trident’s is also Microsoft Dynamics AX partners in Dubai offers a complex financial solution that incorporates industry-specific processes and business processes. Dynamics AX is a solution that provides comprehensive ERP capabilities to enable your corporation to effectively predict and respond to ever-changing market situations.

It is a software application rich in features that can evolve and change with your enterprise, meeting today and tomorrow’s corporate needs. Trident will tailor an MS Dynamics AX solution to the manner your business operates, properly integrated into your processes, and conveniently expanded to fit your needs.

  • CRM Implementation / Migration

Trident provides cutting-edge Customer Relationship Management (CRM) software that is fast, trustworthy and economical. Our CRM software helps every client to create customized experiences. It will help business to develop close relationships that drive business expansion. Whether you want to optimize sales lead or take advantage of marketing automation, Trident will help you meet that.

As your customer database grows, it is difficult to keep regular and potential customers on priority. We are humans and we cancel all data memories. Our marketing automation functionality makes it easy to stay in constant contact and uncover more opportunities for your sales team. We have fully integrated sales, marketing and CRM tools to deliver highly personalized customer experience.

How can Trident’s cloud platform manage your restaurant effortlessly?


Mortality in restaurants is a fact with several young firms shut down. What if the software could transform how restaurants are running by offering profound insights for more profit? Trident’s cloud-based restaurant management solution makes it possible by concentrating on advancing the bottom line and back-of-house productivity.

Trident takes into consideration all facets of restaurant management, including Inventory Management, costing of food and beverage, purchase orders, Table Management, Billing System, Point Of Sale, Vendor Planning, Price Monitoring, Costing of Food, Menu Management, and Reporting/Analytics.

Still uncertain of restaurant management technology premised on the cloud? Like the idea, but don’t know where to start? Don’t worry, we’ve covered you up. Below we will discuss how Cloud-based restaurant management software transforms the industry for seven reasons:

1. Access information anyplace

The mobile in your pocket or a laptop with a web browser and internet access are all you need to get started. Simply download the web site’s mobile app or account. To use the app you don’t need to be in the office, live with the hassle of VPNs or private networks.

Access it anywhere… yeah, anywhere with the internet that’s practically everywhere.

2. No more hefty long contracts

Why tie-up with a long, costly technology vendor contract and have technology that may soon be out of date? On-site technology requires long-term investments, contract service, and a much higher Total Ownership Cost.

The food industry is highly unpredictable, with frequent restaurants open and close. If you’re just beginning, you probably won’t be able to commit to fall tens or even hundreds of thousands of rupees on new technology. 

Restaurant management technology focused on the cloud removes the need for a big upfront investment and the lower monthly cost helps you to show the ROI from day one.

3. Flexible Payments 

When cash flow is a problem for your corporation (which is a concern for most businesses), then flexible terms of payment is a big thing.

You charge for your software-as-a-service (SaaS) with cloud-based restaurant management technology. For example, both month-to-month and yearly contracts are provided by some vendors. When part of the contract you are charging for, the latest technology, new functionalities and updates, infrastructure improvements, etc. are all included. 

You don’t just need money in advance, you can even pay with a credit card!

4. Scale

The advantage of SaaS is that depending on your requirements, you can simply and quickly scale up or down. Open a new site, insert your current contract and get up and running before the end of the day.

You can add users, integrations, locations, new features, etc. with just a few clicks. No technician’s visits. No long cycles of implementation. No significant investment to store servers in hardware or storage. 

5. Integration with POS System

The ability to easily integrate with other applications is one of the strongest strengths of cloud-based restaurant management systems. Through APIs and other methods of integration, the cloud-based restaurant management technology can communicate with each other, share the data, and provide smarter, quicker, and simpler than ever before insights through stores and systems.

6 Security

Cloud computing is much safer than data stored on your computer or an internal database.

It has advanced security checks such as two-factor authentication for logging in, deterrent controls to alert potential hackers about protections, preventive controls which make accessing the cloud information more difficult for unauthorized users, and detective controls to react to intrusion events.

If anything ever occurred to your restaurant’s servers – like a flood, a fire, or a theft, you may not see that data again. Restaurant software based on the cloud often comes with built-in backup and redundancy.

7) No need of It professionals

If you are on-premise managing legacy systems, you need to understand what you’re doing. From routing, safety, restoration, debugging, and so on, nobody can go into a database office and start ripping cables.

You don’t need to employ an IT professional with cloud-based restaurant management technology. All you need is access to the provider of internet and software that is committed to supporting and guaranteeing your excellence.

Microsoft gold partner Trident Information Pvt Ltd grants all of the above-mentioned advantages. For getting all the advantages you can contact our experts on https://www.tridentinfo.com/contact/ and add a query on our website.

Why is mPOS the industry’s latest hype?

What is mPOS?
An is a smartphone, laptop or specialized wireless connection that executes the tasks of a cash register or POS terminal.

A business needs an internet service, a payment card reader, and an application installed to any device it needs to use for the purchases to enforce an mPOS. External POS hardware such as a barcode scanner and a cash drawer could also be combined with an mPOS.

There are various kinds of systems available for more. Standard portable mPOS devices are the most common ones that are like handheld registers with a card swiping slot. Card readers are also a common device that can be linked to a mobile phone’s audio jack or USB port, and their associated software serves as an interface.

Why customers use mPOS?

mPOS overcomes the limitations of the traditional fixed POS system as well as narrow the gap among POS systems and eCommerce businesses. The use of a mobile or identical tool as an alternative POS involves less initial investment and is more economical than conventional POS systems to repair or replace.

Think of an actual-life situation if there is a long queue at the counter in a retail outlet, a frustrated buyer could abandon the idea of buying after looking at it. Such delays and lags can be eliminated by mPOS. Every executive could have such a portable register in a store and offer customer’s rapid billing, or a server could create the bill at the table itself in a restaurant.

How effective is mPOS?


1) Gain new clients

Grant vouchers, deals or invite clients to community events or launches in new stores. Let them see your facilities, read feedback from customers, and make online bookings at the table.


2) Mobile Payment & Wallets

It can serve your clients the convenience to pay using their cell phones. It supports all electronic payment methods like credit/debit cards, net banking, UPI and common digital wallets (PayTM).


3) Table booking & floor space control

A single table reservation system to monitor online reservations, walk-ins and telephone calls. Smart reservation system based on capacity which enables optimize seating capacity revenue. Check the availability of a real-time table and the duration of occupancy to handle the customers having to wait for the table.


4) Waiter Order App

Waiter Order App completely integrated with POS and kitchen screen. The waiter will place an order at the table on cell phones or tablets. To have the dish preparation underway, all orders would be shown instantly to the kitchen staff.


5) Digital Menu

Satisfy your customer by eliminating the paper menus with a virtual menu. Portray the great pictures and descriptions of each meal. Clients can place an order on tablets that will be available for further processing instantly to servers and kitchen staff.


6) Digital kiosks


Digital kiosks are an effective way to represent pictures and product descriptions of your services. You can create a self-order kiosk for visitors to pace up the service and reduce waiting times. To complete the sales process, consumers can punch orders, receive receipts and make the payment. The self-service control kiosks enable you lower lines and pace.


7) Kitchen Display System


All server orders will be exhibited to the kitchen staff with specific suggestions and table numbers on tablets or phones in real-time. An integrated-in color-coding scheme enables the timely preparation of food. The automated change of color in the order monitor will warn the cook about the time and delays in the preparation of the food. The server receives the notification as the dish is prepared to serve customers at the right time.


Tangible benefits and outcomes


1) Value to customer


Mobile POS allows visitors to order food by the pool at the moment they decide to need one, without queuing up. They don’t have to scan their credit cards (using instead a mobile wallet) or issuing a paper receipt (emailing it directly to their inboxes).


2) View customer history


The mobile device can do more than just handle more payments faster like storing data. It can store the customer history so that if they want to make the same meal then they can have it easily which ultimately leads to enhancing the customer experience.      


3) Transactions are effective and reliable


One of the major advantages of mPOS due to their versatility and durability is that the tools make the buying process efficient. Sales agents can be ready to accept a fee from anyone anywhere and anywhere. The buying process becomes a real-time affair, which can be done anywhere, due to the acceleration of mobile networks. Comparatively to the manual credit card imprinter, mPOS is instant. Thanks to the virtual nature of its purchases, information can be transferred directly to bookkeeping systems and for future personalization, statistics and consumer preferences can be processed.


4) Easy Set-up


MPOS mechanisms are not only cost-effective and secure, but they are also generally easier to install. The configuration required often involves uploading and initiating an app and ensuring that the accessory for the card reader is compatible with all kinds of cards and mobile software. Although mPOS is typically simpler, technical expertise and setting up a local database may involve more complex structures. 


5) Shorter queues
MPOS is designed to make business with card and mobile payments more effective, thus increasing productivity and creating shorter checkout and return lines. Consumers can just click their cell phones and pay for a product that knows that their data is secure.

For a great mPOS system you can blindly trust dynamics 365 partner Trident Information Pvt Ltd, who have created the first mPOS system on dynamic Nav. It is one of the renowned names in the market. For more information you can contact with our POS experts and add a query on https://www.tridentinfo.com/contact/.

Enterprise’s secret flavour to success- Microsoft Dynamics 365

As Fourth Industrialization spreads throughout the world, it ultimately reshapes the way enterprises operate and their staff work and food manufacturing is a key example. Digitization at the root of this revolution — supported and driven by cloud computing and likewise technologies such as artificial intelligence (AI), the Internet of Things, and machine learning — is enabling food manufacturers to always use information-driven intelligence to change their business operations and expand their business offerings by integrating innovative products with value-added services.

Trustworthy Microsoft’s cloud offerings as Microsoft Dynamics 365—provide manufacturers new and better ways of growing, innovating, and boosting operational efficiencies. For Food & Beverage, Microsoft Dynamics 365 has all the spices you need to handle your complex tasks, financial and compliance needs. Industry-rich features are provided in the cloud & on-premise, which makes an enterprise more agile. Food safety provisions, traceability of ingredients, shelf-life monitoring, recipe management and seasonal demand predicting are some of the challenges faced daily by food and beverage manufacturers. With the industry-specific Microsoft Dynamics 365, whether you are dealing in foods, drinks, frozen entrees or canned goods, food manufacturers are acquiring the resources required for success and prosper.

Microsoft Dynamics 365 provides a complete solution, ensuring that every part of your enterprise is fully connected, from human resources and financial management to warehouse operations and quality control. Add in industry-specific food and beverage manufacturing apps, then add a touch of advanced digital and shop floor technologies, and Microsoft Dynamics 365 will provide you with a formula for success.

The benefits of Microsoft Dynamics 365 Software for food manufacturing industry include:

  1. The flexibility of recipes with batch processing technologies and industry-specific BOMs to help reformulation
  • Supports multiple Units of measure (volume, weight, pounds, cases, etc.)
  • Seasonal demand forecast for individual and multi-plant
  • Precise and clear consumer inventory management, including batch, lot and serial number traceability to automate turns and monitor expiry or best-in-time dates
  • The functionality of private labelling
  • Strong scheduling engine for planning volumes, advanced sequencing, waiting times and other dynamic scheduling criteria.
  • Conquering of the laws of the food and beverage industries
  • Two-way lot monitoring (from fields to grocery stores and back) for a clear and precise supply chain, including the purchase of raw materials and rapid identification of recall
  • Expiry, cross-contamination and shelf-life monitoring, first-OUT (FEFO) logic to reduce waste and streamline your stock
  1. Strong labelling options to avoid unnecessary error labelling and regulatory fines

Microsoft Dynamics 365 provides some clear business advantages for the food industry, whether you need to boost your teamwork skills, improve productivity or protect your data, it will be there for you.

Now the question is out of too many Microsoft Dynamics 365 service providers, which service providers to opt for??

For that, you can blindly trust dynamics 365 partner

Trident Information Pvt Ltd. It is one of the renowned names in the market. For more information, you can go to https://www.tridentinfo.com/contact/

5 reasons why Business Intelligence should be integral part of an organisation

Many corporate owners and managers are flooded by ‘ information overload ‘ in today’s client-centric, digital-first environment and are desperately trying to find ways to gain better control, insight, and knowledge from data of their organization.

One of the best solutions to this growing problem is to adopt a Business Intelligence (BI) strategy, but in reality, many companies have been slow to do so – due to a lack of knowledge of exactly what it involves, where to start, and how long it will take to see any benefit. Therefore in this context, we will discuss the 5 reasons why Business Intelligence should be an integral part of your organization.

1) Making intelligent choices

As a business manager or operator, a good grip on what metrics the organization tells you is essential. Information, as we all know, is not necessarily equal to intelligence! This is especially the case if that information is ‘siloed’ in disparate parts of your business.

The primary objective of a BI program is to turn the data of your organization into organized, analysable knowledge. It is clear from the experience of our customers that getting up-to-date, data-driven information at your disposal will not only lead to improved business decisions but eventually lead to excellent financial results.

2) Help to attain marketing and sales targets

Your Business Intelligence program will provide in-depth analysis to jumpstart sales, enhance marketing function performance, and – crucially – shake the way both teams work together.

Let’s start with sales. Providing the salespeople with information that can quantify their operation and identify trends in customer behaviour is necessary if their solutions are to be positioned more efficiently and if they take advantage of all opportunities for upselling and cross-selling.

In marketing, the team can benefit greatly from BI by making sales information more accessible, which can be used to fine-tune and tailor their marketing campaigns. You can use software features to monitor and evaluate each campaign and use gathered information to ensure that potential advertising campaigns are as successful and effective as possible.

3. Strengthening production

Business Intelligence has the potential to release inefficiency bottlenecks, refine existing business processes, automate routine tasks and bring new levels of organization and prioritization to everybody’s work.

Effectiveness and productivity improvements can be significant, with more attentive customer support, better time management for salespeople, and shorter product development cycles and marketing campaigns.

4. Enhance the accuracy and enforcement of data

Not only does the keeping of data in different siloes make it almost impossible to get your consumers ‘ 360-degree view, but it also hurts the very practical issue of data reliability and quality, which will harm all facets of your business. Addressing the underlying integrity of your data in any BI venture is indeed important – but we also see improved data management as a clear motivating factor behind such investments.

For instance, centralizing data helps to improve transparency and expose inaccuracies and gaps that will lead to wasted marketing spend, not to mention potential brand damage caused by sending insensitive or mistargeted communications.

5. Boost ROI

The culmination of all of the above points should be an enormous improvement in your business-wide return on investment – from everyday performance management, revenue conversion metrics and customer experience to research, modelling, and future growth strategies

In general, smart technology is adopted to track, advise, direct, manage and calculate Customer Experience – incorporating the notion firmly into the culture of the company that each group and each person is responsible for putting the customer at the heart of the business.
As we have already mentioned, the emphasis is on moving away from department-specific solutions and towards organizational implementations that help businesses maintain their strategic and tactical business operations closely associated with current goals.

That’s why BI can be summarized as offering managers with “a clearer understanding of how well their businesses are performing and whether they are achieving targets.”
You should contact Microsoft Gold Partner Trident if you want BI tools and their benefits. Our BI specialist will guide you to optimize your productivity and take maximum advantage of BI technology.

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